Frequently asked questions
Will a window perch hold my cat?
Each product page lists its weight limit. For suction-cup perches, clean the glass and the cups before mounting, and press each cup firmly. Re-check the cups every few weeks.
Do wall shelves work on drywall?
Yes. For the safest hold, screw into a wall stud. If that isn't possible, use the anchors included and stay within the stated weight limit.
My cat ignores new furniture. Any tips?
Place it near where your cat already likes to sit, add a little catnip or a favourite blanket, and give it a few days. Most cats come around quickly.
How long does delivery take?
See our Shipping & Returns page for current delivery times. You'll get a tracking number by email once your order ships.
Can I return an item?
Yes. See our Shipping & Returns page for the full policy.
How do I contact you?
Use our contact page and we'll reply within one business day.